Home MS Chi-Cheemaun General Information
Reservations are required for all passengers, whether walking on or in a vehicle at least 4 hours prior to desired departure time. Full fare is charged at the time of booking and may be paid using Visa, Mastercard, American Express or Visa debit.
Reservation holders must check in at the ticket booth a minimum of one hour prior to sail time or reservation is void.
Amendments to reservations which impact the fare will incur a credit card transaction fee of $3.00 each time such an amendment is made. Ex: no fee is applied when exchanging an SUV for a small car, as the fare does not change, whereas adding or removing a trailer from a booking incurs a fee as the fare does change.
Cancel or reschedule 48 or more hours prior to departure to receive a full refund of your fare.
Cancellations or rebookings 48-24 hours prior to departure receive 1/2 fare refund.
Cancellations or rebookings with under 24 hours notice receive no refund.
Call 1-800-265-3163 during operating hours or email info@ontarioferries.com 24 hours a day to cancel or reschedule a booking.
Approximately 1 hour 45 minutes during Peak seaon and 2 hours during Off-peak seasons
All passengers must vacate the vehicle deck during passage. Vehicles are loaded and unloaded at the owner’s risk. Owen Sound Transportation Company assumes no responsibility for the contents of any vehicle, or for the security of, or damage caused to or by vehicles, motorcycles, or bicycles while aboard the ship.
Chi-Cheemaun Ferry Parking Lot Fees 2024
Owen Sound Transportation Company (OSTC) has implemented daily parking fees, 7 days a week, at the Tobermory and South Baymouth ferry terminal parking lots during the 2024 sailing season, effective Friday, May 3, 2024. Parking fees are in effect until Sunday, October 20, 2024. Ferry parking lots are restricted to ferry users only, and available on a first come, first served basis, as space permits. Parking is used at your own risk.
Passengers are required to purchase their parking pass from the terminal office upon arrival. Parking passes must be displayed clearly on the vehicle dashboard. Vehicles without valid parking passes will be towed or removed at the sole risk and cost of the owner or operator of the vehicle.
2024 Parking Fees:
$10/day
$70/week
Elevator and wheelchair access to the ship is available via the passenger ramp in Tobermory and South Baymouth. Passengers with accessibility needs are asked to advise the ticket agent upon arrival.
Pets may remain inside the vehicle during transit, or within designated areas of the outside decks provided they are leashed and under the control of their owner.
Learn more here: Carriage of Dangerous Goods – Chi-Cheemaun
Form to fill out: Dangerous Goods Shipping Document
Trucks which require overweight highway permits cannot board the Chi-Cheemaun. Trucks with wide load permits are subject to restrictions and additional fees.
Buses must book in advance.
OSTC offers a Loyalty Stamp Card for passengers who frequently sail onboard the Chi-Cheemaun. The card itself is free; please ask for one at the terminal. Passengers earn one (1) stamp for each vehicle crossing. After nine (9) crossings, the tenth is free for one (1) vehicle and one (1) passenger. Please note; bookings must be under the same customer number/account number and different accounts cannot be combined.
Loyalty Stamp Cards and accumulated stamps are valid for one season only and cannot be carried forward from year to year. Lost cards with accumulated stamps cannot be replaced.
Card stamps must be requested at check-in and are the responsibility of the traveller. No retroactive stamps shall be provided.