MS Chi-Cheemaun

Reservations are required for all passengers, whether walking on or in a vehicle at least 4 hours prior to desired departure time. 

Full fare is charged at the time of booking and may be paid using Visa, Mastercard, American Express or Visa debit. 

Reservations charges will appear as Owen Sound Transportation on your Credit Card. 

Changes to existing reservations within 4 hours of sailing may be charged an amendment fee. 

When booking a reservation please have the following information ready: 

• total vehicle length, width, and height 
• number of passengers, including ages
• information about any dangerous goods you will be carrying and the quantity/amount 
• method of payment 

If you are booking for a bus, transport truck, or oversized vehicle, please call thereservation line directly at 1-800-265-3163.

Your vehicle dimensions and passenger count must accurately reflect your reservation.  

If changes are required within four (4) hours of your departure time, a $3.00 amendment fee may be applied at the point of check-in.  

To make any changes to your reservation prior to four (4) hours please call Reservations at 1-800-265-3163.

For Chi-Cheemaun Reservations Only: 
A full refund will be issued if a reservation is cancelled prior to 48 hours of the sailing time.  

Cancellations within 24 to 48 hours of the sailing time will incur a 50% cancellation fee.  

Refunds will not be issued for cancellations made within 24 hours of the sailing time.  

Cancellation requests sent by email or voicemail left at the Reservation Centre (1.800.265.3163) will be processed as of date/time received.  

For Cancellations for Pelee Island Ferries please visit:   
https://www.ontarioferries.com/routes/pelee-island/travel-information

Reservation holders must be in the loading area/lot a minimum of one (1) hour prior to sail time or reservation is void.

Chi-Cheemaun Ferry Terminal Parking Fees 
Tobermory and South Baymouth ferry terminals offer paid parking during the sailing season. Fees are in effect seven days a week, from the start to end of the sailing season. 

Ferry terminal parking lots are reserved for ferry users only and are available on a first-come, first-served basis, as space permits. Vehicles are parked at the owner’s risk. 

Passengers must purchase a parking pass from the terminal office upon arrival and display it clearly on the vehicle dashboard.

Vehicles without a valid parking pass may be towed or removed at the sole risk and expense of the vehicle owner or operator. 
 

Parking Fees 
$10 per day 

Overnight camping of any kind is not permitted on OSTC premises or in terminal parking lots. Please use designated campgrounds only.

Pets are welcome on the Chi-Cheemaun in the pet designated areas. They must be under their owner’s care and control at all times. 

Animals must be leashed or in a carrier you can manage yourself.

Pets may stay in vehicles; however, access to the Car Deck is restricted while the ship is underway, they will be unattended for nearly two hours. Exceptions apply for guide dogs and certified service animals. Service animals must be wearing self-identifying vests. 

Large animals such as horses must be secured in a trailer.

Some vessels have design features related to the age of the vessel and safety requirements that may make it difficult for some motorized wheelchairs or scooters to move through all areas.

If you are travelling with a motorized wheelchair, please let us know, because a transfer to a standard wheelchair may be needed to safely get around the vessel. Standard wheelchairs are available, subject to availability.  

For more information about accessibility, please see here.

Boarding Assistance 
Passengers who need additional assistance may board ahead of others to allow time for seating or storing mobility aids. Please let our staff know when you book or when you arrive at the terminal.

Complimentary Electric Shuttle 
A complimentary electric shuttle is available at all terminals to help transport passengers between the terminals and vessels. 
Staff can assist passengers who need shuttle service between terminals, vessels, and elevators. 

Assistive devices 
Standardsize wheelchairs are available at all terminals and on the MS ChiCheemaun and Pelee Island ferries, subject to availability. Please let us know if you need a wheelchair so we can assist you. 

Elevators 
The MS ChiCheemaun and MV Pelee Islander II are equipped with elevators connecting the car deck to upper passenger decks. 
During disembarkation, access to the elevator on the MS ChiCheemaun may be limited due to vehicle loading on the car deck. In these situations, we encourage passengers to use dockside elevators at the terminal. A complimentary shuttle is available to assist passengers between the terminal and their vehicle.

Transport trucks including livestock are allowed onboard the Chi-Cheemaun. Space fills up quickly during our on-peak season.  

Some restrictions and additional fees apply to commercial vehicles. Please contact reservations at 1-800-265-3163 to be connected with a Commercial Booking Agent.  

Please note, trucks requiring overweight highway permits cannot be accepted for passage.

Buses and motorcoaches must make advanced reservations and may book on any sailing. A valid credit card number, Visa, MasterCard or American Express, must be provided to guarantee reservations.  

Buses must arrive at least one hour in advance of their sailing time.  

Please contact reservations at 1-800-265-3163 to be connected with a Commercial Booking Agent.

OSTC offers a Loyalty Stamp Card for passengers who frequently sail onboard the MS Chi-Cheemaun. The card itself is free; please ask for one at the terminal.

Passengers earn one (1) stamp for each vehicle crossing. After nine (9) crossings, the tenth is free for one (1) vehicle and one (1) passenger.

Please note; bookings must be under the same customer number/account number and different accounts cannot be combined.

Loyalty Stamp Cards and accumulated stamps are valid for one season only and cannot be carried forward from year to year. Lost cards with accumulated stamps cannot be replaced. Card stamps must be requested at check-in and are the responsibility of the traveller. No retroactive stamps shall be provided.

Customers are not permitted to carry dangerous goods that exceed the limits outlined in the Carriage of Dangerous Goods Policy. 

What are dangerous goods?  

Dangerous goods include, but are not limited to: 

• Explosives (ammunition, fireworks) 
• Compressed gases (propane, acetylene, camping gases, scuba tanks, oxygen, aerosols) 
• Flammable liquids (gasoline, diesel, camping fuels, paint) 
• Flammable solids (hay and straw) 
• Oxidizers and organic peroxides (oxygen, bleaches, fertilizers, hydrogen peroxide) 
• Toxic or infectious substances (fungicides, pesticides) 
• Radioactive materials (measuring instruments) 
• Corrosives (batteries, hydrochloric acid, sulfuric acid, some cleaners and disinfectants) 
• Lithium-ion batteries 
• Firearms 

To learn more, please consult the Transportation of Dangerous Goods Regulations.  

Important Alerts  

The following goods/quantities are not permitted onboard: 

• Goods exceeding quantity limits, including built-in propane tanks exceeding 65 L or 17.1 gal  
• Butane and isobutane camping fuels that do not meet policy definition 
• Propylene and certain MAP gases 
• Fireworks, pyrotechnics 
• Electric vehicles or bicycles with damaged or defective lithium-ion batteries 

If you are carrying dangerous goods that are not listed in our policy, please contact: 

Chi-Cheemaun 1-800-265-3163 

Approximately 1 hour 45 minutes during on-peak season and 2 hours during off-peak season.

All passengers must vacate the vehicle deck during passage. Vehicles are loaded and unloaded at the owner’s risk.  

Owen Sound Transportation Company assumes no responsibility for the contents of any vehicle, or for the security of, or damage caused to or by vehicles, motorcycles, orbicycles while aboard the ship.