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Social Media Terms of Use

The Owen Sound Transportation Company’s (OSTC) social media channels are the platforms in which our customers and community members can connect to and learn about OSTC and the ferries we operate, through information, pictures and videos highlighting events, programs and tourist destinations. OSTC will also use these platforms to provide reliable and timely information on delays, cancellations or changes to scheduled ferry departure times.

Our goal is to provide relevant and interesting content and to cultivate open, positive and respectful dialogues between OSTC and the community. OSTC is in no way responsible for the accuracy of posts or comments submitted by users. OSTC invites its followers to engage on our platforms. Posts and conversation must follow general rules of respectful communication. Please keep all comments relevant and civil.

OSTC reserves all rights relating to the company’s social media channels. At our discretion, we may remove content, posts, or comments which are deemed irresponsible or inconsistent with the purpose of our social media channels. Additionally, and without warning, we may remove or block users who are deemed disruptive.

OSTC will not tolerate comments that are offensive to individuals or an organization, or that contain inappropriate content or language. We will block any user that fails to follow these Terms of Use. Examples of inappropriate content include, but are not limited to, the following:

  • Unproven, unsupported, or inaccurate accusations against individuals or organizations.
  • Personal attacks and or defamatory, malicious, obscene, intimidating, discriminatory, harassing or threatening comments.
  • Solicitations, advertisements or endorsements.
  • Offensive or profane language.
  • Activity that violates any law or regulation.
  • Other content deemed to be off-topic or to disrupt the purpose of the channel, its followers, and its sense of community and acceptance.
  • Content posted by fake or anonymous users.

OSTC reminds users that our social media channels are not the place to make or change any reservations or the place to resolve issues, complaints or suggestions about individual experiences or our service. We value your business, your opinions, and your inquiries. We ask that you contact us by email or phone at [email protected] or 1-800-265-3163.