Cancellations

How to Cancel

Cancel or reschedule 48 or more hours prior to departure to receive a full refund of your fare.

Cancellations or rebookings 48-24 hours prior to departure receive 1/2 fare refund.

Cancellations or rebookings with under 24 hours notice receive no refund.

Call 1-800-265-3163 during operating hours or email info@ontarioferries.com 24 hours a day to cancel or reschedule a booking.

COVID-19

Important Information

Ferry service news and updates, safety measures and travel requirements.