COVID-19 Updates

MS Chi-Cheemaun Ferry Service

MS Chi-Cheemaun continues to operate under the conditions of Transport Canada’s Interim Order No. 5 Respecting Passenger Vessel Restrictions Due to the Coronavirus Disease 2019 (COVID-19). Those conditions and OSTC’s additional measures include health and recent travel history screening for all passengers, and the requirement to wear a cloth reusable facemask while on board the ferry.

Travellers are encouraged to understand all reopening rules and restrictions that may be in place from origin through destination, as these may vary in each community and region.

MS Chi-Cheemaun COVID-19 mitigation measures:

  1. Passenger capacity under the Interim Order cannot exceed 50% of the vessel’s certified capacity unless the vessel can ensure physical distancing is possible via other means. Chi-Cheemaun’s certified capacity is 638 and she is permitted to carry up to 300 passengers under the Interim Order. However, our passenger capacity will be limited to 200, as physical distancing cannot be maintained beyond this number in the event that all passengers must vacate the exterior decks. This number will be evaluated throughout the season and may change in response to future reductions in restrictive measure requirements.
  2. Vehicle capacity may be reduced depending on the number of persons in vehicles.
  3. ALL passengers, walk-on and in-vehicle must make a reservation to ensure the passenger count meets the vessel’s physical distancing requirements.
  4. NO passenger will be permitted to remain on the vehicle deck; passengers who refuse to leave their vehicle on the vehicle deck will be banned from all future use of the ferry.
  5. ALL Passengers will be screened in accordance with Transport Canada’s Interim Order Respecting Passenger vessels. Passengers will be asked to answer the following five questions truthfully:
  • Do you have a fever and a cough? If YES or passenger refuses to answer, boarding is denied.
  • Do you have a fever and breathing difficulty? If YES or passenger refuses to answer, boarding is denied.
  • Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19? If YES or passenger refuses to answer, boarding is denied.
  • Are you the subject of a provincial/territorial or local public health order? If YES or passenger refuses to answer, boarding is denied.
  • Are you in possession of a face mask that covers your mouth and nose, and do you agree to wear this covering for the duration of the crossing? If NO or passenger refuses to answer, boarding is denied.
  • Passengers will also be required to declare any out-of-country travel made in the
    preceding 14 days. Note: boarding may be denied.
  1. All Passengers are required to bring and wear double layer face mask for the duration of the crossing and must maintain a physical distance of 2m between themselves and other passengers and crew while on board. Face mask exemption requirements.
  2. NO food, beverage or retail service will be available for passengers.
  3. NO food or beverages may be brought on board or consumed by passengers (unless medically required and with prior notification to the ferry operator).
  4. Passengers may bring their own bottle of water, preferably in a reusable water bottle.
  5. Passenger spaces will be cleaned on a more frequent schedule with COVID-19 appropriate products.

Owen Sound Transportation & Pelee Island Ferry Service COVID-19 Frequent Asked Questions may be found here.

Pelee Island Ferries

Reservations are required for all passengers including walk-on. Reservations may be made by calling 1-800-661-2220.

Ferries continue to operate in accordance with Transport Canada’s  Interim Order No. 5 Respecting Passenger Vessel Restrictions Due to the Coronavirus Disease 2019 (COVID-19) and have implemented measures to reduce transmission risks of Covid-19.

Those mitigation measures include:

  1. All passengers must have a reservation. This is to ensure passenger limits are not exceeded on the vessel and to facilitate contact tracing should it be required.
  2. Passenger numbers on ferries are limited to no more than 50% of certified capacity; actual capacity of each ship is determined by the maximum capacity the ferry can accommodate while maintaining the ability for passengers to physically distance from each other and crew, but will not exceed 50% of certified capacity. Passenger seating has been removed and traffic flow directions have been signed to assist passengers maintain physical distancing. Please see COVID-19 FAQ for Passengers for vessel capacity details.
  3. All passengers must pass “recent travel history” and wellness screenings before being issued a ticket.
  4. All passengers are required to possess and wear a double layer face mask while on board the vessels, and while in passenger marshalling area, or vehicle marshalling area if not inside a vehicle with windows closed. Face mask exemption requirements
  5. All walk-on passengers shall que in a physically distanced line-up in the designated boarding area after purchasing ticket. Facemasks must be worn in the line-up.
  6. Once on board the Pelee Islander, all passengers must remain in their vehicles on the vehicle deck unless otherwise instructed by crew. All passengers on Pelee Islander 2 are required to vacate the vehicle deck and report to the designated passenger areas.

  7. All passengers are required to maintain physical distancing while on all terminal properties and ships.
  8. No public food or beverage service will be available on the ships; passengers are not permitted to bring food or beverages other than a personal bottle of water for consumption on board. Please see COVID-19 FAQ for Passengers for details.
  9. Vehicles will not be driven on or off the vessel by ferry crew; vehicles without drivers must have an operator to deliver onto vehicle deck at origin port, and an operator to pick-up from vehicle deck at destination port, no exceptions. Drop off and pick up drivers MUST pass travel and wellness screenings, and wear a face covering to be permitted on the property.


Important Information

Ferry service news and updates, safety measures and travel requirements.